Frequently Asked Questions (FAQs)

Get quick answers

We use industry-standard encryption, secure servers, firewalls, multi-factor authentication (MFA), and continuous fraud monitoring to protect your data.

Immediately email us at fraud@diamond-chase.com. You should also change your online banking password as a precaution.

You can open a personal or business account online through our website or by visiting any Diamond Chase branch with valid identification and proof of address.

We offer:

Checking & savings accounts

Certificates of deposit (CDs)

Business accounts

Credit cards

Personal and home loans

Investment accounts

Visit www.diamond-chase.com, click on “Register” and follow the instructions. You’ll be assigned an account number and verification process.

Customer service is available:

Monday–Friday: 8:00 AM – 8:00 PM EST

Saturday: 9:00 AM – 2:00 PM EST

Closed Sundays and Federal Holidays

Why Choose Us

Explore Why You Will Choose Us.

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Ironclad Security

Your peace of mind is our priority. Diamond Chase uses state-of-the-art encryption and fraud protection to keep your money safe. With secure online banking and real-time monitoring, you can trust us to safeguard your finances, so you can bank with confidence every day.

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Always-On Support

We’re here for you 24/7. Diamond Chase’s dedicated support team is ready to assist via phone, chat, or email. Whether you have questions about transfers or need help with a loan, our friendly experts ensure you’re never alone on your financial journey.

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Smart Innovation

Banking should be effortless. Diamond Chase’s cutting-edge tools, like mobile apps and instant transfers, make managing money a breeze. Our intuitive platforms evolve with your needs, delivering seamless solutions that save you time and keep you in control.

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Tailored for You

Your goals are unique, and so is our approach. Diamond Chase offers personalized banking, from custom loan terms to tailored savings plans. We listen and adapt to your needs, ensuring every interaction feels like banking designed just for you.

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Unlock Smarter Banking!

Join Diamond Chase today and experience financial freedom.